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faq

q: when will JoobyJars get shipped?

a: all JoobyJar orders will ship on the first day of each month & typically arrive within 4-12 work days.

q: how can i cancel my subscription?

a: email joobyrumi@gmail.com for any changes in your subscription/shipping information

q: is there tracking for my package?

a: yes! shipping is included in your monthly subscription and you should receive your tracking # in an email upon shipment.

q: how to i change my subscription tier?

a: please cancel your current subscription by emailing joobyrumi@gmail.com, and purchase the new tier you would like.

q: how many beads are in a JoobyJar?

a: JoobyJars are packed by weight and come in a 2oz jar.